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Testimonials

 
 

Stacey Hanke's clients are both national and international in scope.

She is pleased to collaborate with so many of her clients on a repeat basis, as she guides them to the next stage of their progress. She is only as good as her most successful clients, and she is excited about their accomplishments as they develop and enhance skills with easily attainable tools and proven techniques they learned from her.

Stacey’s communication strategies provide proven results and a marked return on investment to a wide variety of industries. If it works for them, she knows it will work for you too.

“One of the unique skills you brought to the presentation was your ability to demonstrate each of the communication techniques. It made the material more credible and believable to the audience since they could see, firsthand, how effective the communication techniques are. The immediate change in their behavior was amazing. We were fully engaged from start to finish!”
Vice President
Coca-Cola Enterprises, Incorporated

"It is not only the powerful content delivered but also Stacey brings such sincerity, enthusiasm and an incredible ability to model the desired behavior in a re-creatable fashion.  She immediately formed a safe learning environment for our Veterinary Advisory Council members.    I have already witnessed positive results specifically with posture enhancements and complete visual aid changes.   And what is more important each has a heightened sense of awareness as they communicate in formal settings and with their clients.   Each attendee has expressed that Stacey was the "BEST AT MAKING IT REAL AND DOABLE". 
US Parasiticides Communications Manager
Novartis Animal Health US, Inc. 

"Within my Executive role, I am frequently required to present to my team and peers as well as larger more diverse groups.  As a result of Stacey's message, I am much better positioned to speak publically and to communicate with the Executive Committee and the Board of Directors.  Stacey's techniques will be invaluable for my position as a leader at Kohl's."
Executive VP General Merchandise Manager
Kohl’s

"Thank you Stacey.  Your work with us has helped a lot."
CEO
Leo Burnett

"Stacey spoke to a standing room only group of 220 at the Executive Network Group of Greater Chicago regarding the effective use of body language and verbal communication for influencing others.  She was so well received, we brought her back for a 2.5 hour skills workshop, which was was another packed room.   Her words, practical examples, and practice techniques for effective interviewing and communications were extremely well received by our group of six figure executives in transition.  Everyone is now acutely aware of how words and gestures affect ones ability to connect and influence others, especially in an interviewing situation. What a talent!!"
Executive Director
Executive Network Group 

“I was impressed with the communication skills training you provided our sales team.  The learning environment was exceptional with you identifying key concepts, modeling the behavior and providing "real time" coaching on a one-to-one basis.  I believe all our team members were able to identify several communication skills to improve upon; I know I have.  Most importantly, we have a greater awareness of how we communicate.  I'm looking forward to observing the impact that this enhanced awareness will have on our business. “
District Manager
Novartis Animal Health US, Inc.

"I am very pleased with the impact 1st Impression Consulting, Inc. had on the Interpersonal Communications team.  They refer often to the principles they taught them and particularly notice them in others.  Not only does the team have a heightened awareness of how their communication impacts others but they are more confident, credible and articulate."
Coach, Leadership Development
The University of Chicago Booth School of Business

"I highly recommend Stacey Hanke who is clearly a talented, experienced communication coach. Combined with her high-energy, enthusiastic delivery, she made her message interesting. She brings an effective approach to improving the skills of her clients, without attempting to change their communication style. Stacey made the training enjoyable and challenging at the same time. She also demonstrated a unique ability to quickly and easily connect with our group, which established instant credibility in her work. I think Stacey's coaching can be applied broadly to any organization. I left with techniques that can be applied immediately in practice."
Client Portfolio Manager
Loomis Sayles & Company, L.P.

“Right from the start, Stacey impressed me with her enthusiastic and energetic manner - an approach that inspired confidence and created a lasting impression. What makes her unique is herability to tap into your "inner communicator" and enhance your skills in such a short period of time. By implementing her practical, easy-to-use techniques in class I was rewarded with an immediate improvement in my abilities and a solid foundation to build upon. I highly recommend Stacey Hanke!"
Territory Manager, Rocky Mountain District
Novartis Animal Health US, Inc.

"Our group sees a lot of trainers year in and year out ... Stacey is definitely one of the top that we've seen. Furthermore, the immediate spike in sales performance was proof enough that the team embraced and deployed those skills taught by Stacey. We're having her back next year!"
Vice President, Sales & Marketing
Ryland Homes

"This highly interactive workshop focused on powerful skills and techniques to enhance and maximize my abilities to be more effective as a leader and communicator. Within the same day, I along with my fellow attendees could see remarkable results by simply applying the learned behaviors. 1st Impression Consulting, Inc.’s engaging delivery and coaching style left all of us attending the workshop wanting more!"
Vice President – Merchandise Presentation
Kohl's 

“The presentation skills class you facilitated has made a big impact on the effectiveness of our Farm Animal Business Key Account Management team. This team is currently using the skills to deliver more impactful messages in one-on-one settings as well as group settings. This is leading to an increased number of sales advances and more product usage by our key accounts. One other area that shows the impact of this class is the peer to peer coaching that is occurring with the class attendees. The Key Account Managers are actively coaching each other and even pointing out areas of improvement to their managers and myself. Great job and I look forward to seeing the results of the next group that attends Presentation skills and Group Selling.”
Commercial Training and Development Manager
Novartis Animal Health US, Inc.

"Over the years I have participated in several Sales Seminars and found your seminar the most practical and easy to use in real life. I already have the new telephone headset to practice the walk. I even have my 13 year old son unknowingly aiding me in eye connection. Thank you for taking the time to help me be better at what I do."
Client Portfolio Manager
Loomis, Sayles & Company, L.P.

"Stacey's insight and delivery style brought my team to a new realization of how important speaking techniques can be in delivering a more powerful message. That is a high compliment, since the team is a seasoned group of industry consultants, well toured on the speaking circuit. Stacey's Quick Start© was a helpful toolkit to keep the message focused while we practiced the new techniques."
President
Errand Solutions, LLC

“What impresses me are that your presentations are full of energy and interaction, combined with solid substance and curriculum that leaves attendees with the tools and next steps to apply their newfound skills to both their professional and personal lives. I would highly recommend you to any organization looking to improve their communication and presentation skills.”
Vice President
Credit Union National Association, Incorporated

“This was the best training class we have offered and the feedback was tremendous. The training department plans to continue this class in 2008, and the interest level is high.  There have been requests from other departments to attend so we plan to open this class up to more than just new sales reps.  Your services were a major factor in the success we have seen--thank you.”
Learning & Development Training Manager
Novartis Animal Health US, Incorporated

"Leaders are expected to deliver clear, effective and persuasive messages, not only in large group presentations, but in Every Day situations.  A Leader's ability to influence others is critical to their own success, as well as the success of any organization.  Your company’s leaders will immediately benefit from 1st Impression Consulting, Inc.’s message. Their energetic and engaging style will inspire you to actually start looking for speaking opportunities.  My own personal leadership style immediately changed based on the simple and impactful skills I learned from them.  I was able to implement these practical techniques the same day, and continue to find ways to enhance my communication.”
Vice President - Regional 6 Manager
Kohl's

"Stacey's professional attitude is complimented by her warm, engaging personality. She creates a perfect atmosphere for her clients to seriously examine their communication skills and identify areas for improvement. Stacey is an excellent public speaker in her own right, so she can easily demonstrate the best way to approach a presentation.   Anyone who wants to improve their communication and presentation skills will benefit greatly from Stacey's assistance.”
President
Kansas Hospital Association 

"1st Impression Consulting, Inc.’s workshop is clear, effective, and easy to implement in your personal communication style.  I have attended the session two times and was able to build more confidence and improve various aspects of my speaking style.  Their coaching style and technique is supportive and engaging throughout the entire class.  Personally, I was able to immediately apply these skills in every day interactions, conference calls, and formal presentations.  Regardless of one's experience, I would recommend this class to anyone desiring to improve their communication style in order to influence, inspire, and persuade different levels of your organization."
Vice President Regional Manager
Kohl's

"Evidence of the application of the new speaking and presentation skills and techniques is everywhere in every setting. The format of the training – introduction of a concept, practice, video-recording, and group and one-on-one feedback – was very effective. The concepts we learned in Speak to be Heard! have been internalized and resulted in core behavioral change. Colleagues outside our training group have noticed the changes and asked what professional development we have received."
Vice President
National Services Assessment & Information
Pearson

"Speak to be Heard is essential to any business professional. I've been through two courses with 1st Impression Consulting, Inc. and recommend them to all of my coworkers. They not only develop your presentation skills, but every day conversational skills, conflict resolution and many other arenas of communication. The combination of video feedback and one-on-one coaching has helped me realize and correct many of my speaking crutches. I still find myself catching when I slip into an old habit. Thank you for a job well done!"
Project Manager
Leo Burnett

"I quickly found that Stacey could put me at ease and she leads us through the process seamlessly, building one technique upon another.  We were provided opportunities to learn the techniques and be videotaped practicing them while being given specific, meaningful feedback about our communication styles and how they could be improved.  I learned many useful tips that were immediately applicable to my work and home situations.  I came out of the training more confident and I am convinced that when I have my next opportunity to speak, I will be able to project more confidence and leave my audience remembering the message I deliver."
Program Manager, National Services
Pearson

"Thanks to your practical skills and techniques on enhancing my communication, my panel discussion went great!!!  Wow, as I sat throughout the morning and watched the other panels I noticed so many distractions and problems as these individuals spoke.  Your tips helped immensely, and helped me to convey confidence and knowledge in what I was speaking about."
Executive Production Manager – Quality Control
Leo Burnett USA, Incorporated

“Not only was your genuine warmth and friendliness appreciated, but the quality of the material you presented was outstanding. Here is what just some of our meeting professional attendees had to say about the workshop you delivered on Building Influence and Credibility through Strategic Communication:

Great fun, solid information and definitely worth the time
Good information that can be applied immediately in many areas.
The best speaker I've seen/heard in years!!!

"With your high level of professionalism combined with your personable style, you are a meeting planner’s dream to work with.”
Executive Director
Meeting Professionals International, Northern California Chapter

“We pride ourselves on integrity and teamwork. You truly integrated yourself into our culture and demonstrated the very same characteristics we have built our company on. I was impressed with the amount of pre-meeting efforts you put forth, and it was evident in your flawless presentation. It is not often that one meets an individual who possesses such vibrancy and expertise in their field.”
Director of Sales
Richmond American Homes of Illinois

“My experience with Stacey was well worth my time specifically in renewing my attention to what generates results in how I convey a message to my clients. Anyone who is involved in communicating with clients particularly at senior levels needs to hear Stacey’s message. You'll be amazed at how the little things influence the bigger potential.”
Senior Vice President 
Credit Union National Association, Incorporated

"Stacey has provided us with an outstanding training solution and is a fantastic instructor. For three straight years, she has provided top-notch instruction to our people, and the feedback from course participants has been consistently glowing."
Senior Manager
Deloitte

"Stacey’s dynamic personality and energy that she brings to the practice field was invigorating. I could feel her sincere desire to see immediate improvement with our sales associates, and as a result, we (National Gypsum Company) saw it on the game field in return. The skill sets that she taught our group are used in a variety of settings and have made our company stronger as a result."
Manager, Technical Marketing
National Gypsum

“Poor communication within any organization will lead to mediocrity or failure. Leaders that can effectively communicate their objectives can harness the energy of the workforce to achieve organizational success. Stacey’s message gives her audience the tools and confidence to deliver hard-hitting concise messages. She provides her audience with skills that will enhance both their personal and professional lives.”
Chief, Workforce Development
U.S. Army Installation Management Command

“I enjoyed the learning process and felt challenged to grow to the next level of communicating. I have (as you predicted) already started practicing and observing.”
President, General Manager
Bosch North America

“Stacey captured the attention of the audience from the moment she stepped on stage, and kept everyone inspired throughout the session.  She engaged people’s imagination, provoked a new level of conscientiousness, and provided practical tips for influencing others.  Our members and leaders are better equipped to ‘get to the table’ and ‘speak to be heard’.  Stacey created a buzz that was felt throughout the conference.”
American Health Information Management Association
Director of Volunteer Services

"With Stacey's training I saw immediate results in the way my sales team was communicating with our customers. They sound more professional, confident, polished, and listen more intently. We all know how important that is in sales! We will certainly have her back in the future."
Vice President, Sales & Marketing
Ryland Homes

"Your coaching style and strategies are valuable and a must have for all leaders. As a result of your commitment to my success, I've discovered the how to's of engaging and connecting with my listeners, I'm able to develop and deliver a more concise, clear and organized message and I've identified the critical components to mastering PowerPoint. Not only did I see significant changes in my communication behavior but I've received positive feedback from my peers. Not only would I recommend you to leaders who present, but anyone who communicates internally and externally within their organization."
President
Milwaukee Electric Tool Company

“I sincerely appreciate the conscientious professionalism which you brought to the sessions.  Thank you for your follow-up. By personalizing the session and caring about participants’ progress, you have added value to the entire process. I look forward to sending more NAE’s through your course over the months and years ahead.  The day that these individuals spent with you will provide guidance and direction to remember for the remainder of their careers.”
Director, National Sales
Coca-Cola Enterprises, Incorporated

“If you want to be understood and create a lasting impression you must work with Stacey Hanke. This is the best communication class I have ever taken!    This class takes communication to the next level by combining the science behind communication with practical application and skill development techniques. Don’t miss out!!”
Senior Vice President
Credit Union National Association, Incorporated

"Awesome, kept us involved, interactive … are just a few of the comments received from our participants. Stacey delivers a great message, with an energetic style, that engages all participants to learn how to better their performance. She is a professional you enjoy working with from beginning to end and can’t wait to utilize her services again. She has a contagious personality that you would like all of your employees to possess. Her professionalism and knowledge of her field are exemplary. Stacey is the best!"
Vice President, Education & Training
Missouri Credit Union Association

“We have had Stacey Hanke conduct programs for us on numerous occasions. Whether working with trainers to help them add the WOW factor to their programs and present with impact, to assisting managers and supervisors with their coaching skills, Stacey's programs have included time-tested tips and plenty of fun opportunities to practice new skills. She consistently receives very high satisfaction ratings from our credit union participants.”
Director of Education
Wisconsin Credit Union League

“The work Stacey did with our global CEO in just one session made an amazing difference. He has greater command of his delivery skills, which gives him a stronger presence and more authority when he presents. Even months after their first meeting, he is still reminding himself of her lessons and applying them effectively.”
Worldwide Director of Communications
StarCom MediaVest Group

"I left your presentation with the confidence that if I practice the techniques we discussed, I will be well on my way to becoming a more effective communicator. I feel for the first time in my career I have the tools to develop what it takes to be a clear, concise, and purposeful communicator."
Director of Jobsite Solutions
Milwaukee Electric Tool Company

"Stacey’s obvious skills and energy made this training very applicable to speaking both inside and outside the office environment. Her ability to coach, provide feedback, and recommend changes in a non-confrontational manner is truly a talent. Stacey kept us engaged for 2 full days, and then sent us on our way equipped with the tools necessary to achieve results. This is the best training I have received."
Sales Administration
Credit Union National Association, Incorporated

“As a result of your session I have witnessed personal communication and confidence improvements over the last several weeks.  For example; I have become so cognizant of my body language, pausing and eye connection and have used the Communication Quick Start© for conversations with our CFO and clients.  The Communication Quick Start© has been a hit with communicating my message to clients and influencing action that get results.   Thank you for exceeding every expectation I had, and for making an impact.  I am truly grateful.”
Account Supervisor
Hitchcock Fleming & Associates, Incorporated

"Stacey’s dynamic personality and effective presentation style was embraced by a group of diverse project managers. Although their levels of presentation skills and styles of communication varied greatly, she was able to recognize what each individual needed for self-improvement. Months later, the impact of her training is still evident as I continue to witness staff practicing the positive skills they learned from Stacey."
Vice President
Cotter Consulting, Incorporated

“I am grateful to have crossed paths with Stacey Hanke!  The mere awareness of how people react to your appearance and verbal delivery is amazing. I have learned how to make conversations, presentations and communications with office staff including emails and voice mails more effective.  The experience was enlightening--you will be amazed at the results!!”
CFO
C. J. Erickson Plumbing Corporation

“Stacey Hanke creates a lasting impression--one that is beneficial and pragmatic. As she presents the concepts, demonstrates the techniques, and prompts individual practice, Stacey successfully raises the confidence of her audience and inspires participants to upgrade their communication skills. I heartily encourage instructors, teachers, presenters, and speakers to sit under her tutelage. I am so glad I did!!”
Navy Family Life Specialist
Fleet and Family Support Center
Navy Submarine Base NLON

“The feedback from the entire Werner new product staff was excellent. The Werner associates indicated it was one of the best courses they have taken and are highly recommending the course to their peers. Our presentations to all sources have improved significantly since completing Stacey’s course. I will make this a regular part of the training product for our employees.”
Executive Vice President & General Manager
TTI Floor Care North America

“Stacey not only provides clear, valuable instruction in a way all attendees find accessible, but she also actively practices every skill she teaches. I have been a trainer for 17 years and I can honestly say that I have never experienced the level of skill and professionalism that Stacey possesses and passes on to each attendee.”
Director of Learning Events
Credit Union National Association, Incorporated

"You are an excellent teacher for what you have taught us. After taking this course my fear is gone. I now have great confidence and feel that my next presentation will be a big improvement. I will work on your suggestions and make them a way of daily life. Thank you again for spending your time and energy in evaluating every point very critically and making so many good suggestions."
Chemist
Food and Drug Administration

"I did not know how valuable spending a brief 2 hours learning from Stacey would be! Having been in international sales for many years, I have given product and service presentations across many cultures and geographies. Stacey's clear, concise demonstration of her expertise along with her passion for successful easy communication have helped me dramatically. After every presentation I’ve done for large and small groups, I was specifically sought out and complimented for my message delivery. That turned into easier sales. Thank you, Stacey!"
Product and Business Development Manager
Amplify Credit Union

“I feel more confident that my message is getting across to my audience and my communication seems to flow better when I take time to pause in between thoughts. I not only would recommend you to others, but also would encourage people that are not even thinking about a presentation course to contact you.”
Vice President
Abbott Laboratories Employees Credit Union

“The skill and expertise that Stacey and her programs espouse have been instrumental in helping our organization blaze a trail and ensure a successful sales culture implementation. The presentation and coaching techniques that she shared with our staff have increased their comfort level greatly and have increased their effectiveness far beyond initial expectations. She is committed as much to the success of her clients as she is to her own."
Manager, Training & Development
Tower Federal Credit Union

 
 
 
 
 
 
 
 
 
 
 

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